As an established restaurant owner, it is highly unlikely that you haven’t heard of the terms “table turnover rate”. However, fear not new aspiring restauranteurs, in this article, we will go from scratch to teaching you tips and tricks on how to maintain and optimize table turnover rate to gain the most profit out of your eatery business. New restaurant owners should also know that before you even begin any sort of commercial activities in your restaurant it is absolutely mandatory that you are up to date on compliances like FSSAI license. You can check out the full list of compliances here:
What is Table Turnover Rate?
In very simple terms, table turnover rate means how many new sets of people (parties) are sitting on your tables for a given amount of time. Let’s say for example you want to see what you’re table turnover rate has been in the past 3 hours. Your seating capacity is 50 tables and you have served 200 different sets of people (parties) in that time. This means your table turnover rate is
Total Parties Served (For a fixed time)/ Number of tables = 200/50=4
So basically, a table turnover means a change in the party to which the food is being served. Table Turnover time thus means the amount of time it takes for your restaurant staff to complete the dining experience of a particular party, from the time they sit at the table to the time that they pay and leave. Turnover times should be as little as possible for a good revenue.
It’s absolutely pivotal that you set a time frame for measuring table turnover rate because it could be different according to different times of a day. In addition to being a metric for revenue, Table Turnover Rate helps provide useful insights into customer habits, time spent per table, inefficiencies in service that are affecting the rate among others. Hence, even though arguments can be made that is more of a relative concept, table turnover rate improvements can only better things for a restaurant
Tips to Optimize Table Turnover Rate
KOT Generation Process Automation
KOT stands Kitchen Order Ticket and is prepared to keep a track of the table number, their order details, and particulars. One copy of this KOT is forwarded to the kitchen and one to the billing department for quick relaying of order. However, there are many restaurants all over India who have completely failed to accelerate the order taking the process and this leads to a huge increase in the turnover time of the table. The way to resolve this is to introduce a fully automated KOT generation process. In order to achieve this, you can have a POS System which allows bill printing immediately after a customer places their order. After this, the order gets displayed on the Kitchen Display System (KDS) and leads to faster, smoother preparation of the order. This helps eliminate manual errors, misplaced orders, as well as, saves your servers from running here and there around the restaurant.
Kitchen Display System